In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. Even if you're using SCCM, it is an undertaking. For a whole enterprise, it is just not an easy task to install a client on everything. If you didn't install the client, you were very limited in terms of what you could do. It would be beneficial to use it with your smartphone." "The installation and the update agent could improve." "I didn't like the fact that you had to install a client for remote support. I think this would be fantastic given how technology is evolving today. "TeamViewer is expensive, and you get a limited number of connections for your money." "I would like to see something like a TeamViewer mobile application for iOS or possibly Android.
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